Politika zasebnosti in piškotki

Zadnja posodobitev: junij 2026

Ta politika pojasnjuje, kako spletna stran lookart.si ravna z osebnimi podatki in piškotki. Vašo zasebnost spoštujemo in podatke obdelujemo v skladu z veljavno zakonodajo (Splošna uredba o varstvu podatkov – GDPR ter ZVOP-2).

Ta politika je pripravljena v slovenščini. Angleška različica je prevod, namenjen lažjemu razumevanju; v primeru neskladja med različicama velja slovensko besedilo.

1. Upravljavec podatkov

LOOKART, Digitalni tisk in lasersko graviranje Luka Ložar s.p.
Zupanova ulica 21, 1225 Lukovica, Slovenija
Matična številka: 6587623000 · Davčna številka: 71191127
E-pošta: info@lookart.si · Telefon: 040 291 717

2. Katere podatke zbiramo

• Podatki iz kontaktnega obrazca / povpraševanja: ime, telefonska številka, e-poštni naslov in vsebina sporočila, ki nam jih posredujete prostovoljno.
• Tehnični podatki strežnika: ob obisku spletne strani gostitelj samodejno beleži podatke, kot so IP-naslov, vrsta brskalnika in čas dostopa (strežniški dnevniki), kar je potrebno za delovanje in varnost strani.
• Podatki o uporabi spletne strani (analitika): če podate privolitev, prek orodja Google Analytics zbiramo statistične podatke o obisku (npr. ogledane strani, čas in vir obiska, približna lokacija ter vrsta naprave in brskalnika). IP-naslov je pri tem skrajšan/anonimiziran. Podrobnosti so v 4. razdelku.

3. Namen in pravna podlaga obdelave

• Odgovor na povpraševanje in priprava ponudbe – pravna podlaga je vaša privolitev oziroma izvedba ukrepov na vašo zahtevo pred morebitno sklenitvijo pogodbe.
• Delovanje in varnost spletne strani – pravna podlaga je naš zakoniti interes za zagotavljanje pravilnega in varnega delovanja.
• Merjenje obiska in izboljšanje spletne strani (spletna analitika) – pravna podlaga je vaša privolitev, ki jo lahko kadar koli prekličete.

Vaših podatkov ne uporabljamo za samodejno profiliranje in jih ne prodajamo tretjim osebam.

4. Piškotki, lokalna shramba in analitika

Spletna stran za svoje osnovno delovanje uporablja le nujno/funkcionalno lokalno shrambo (localStorage) v vašem brskalniku, in sicer za:

• zapomnitev izbranega jezika strani (slovenščina / angleščina);
• zapomnitev vaše izbire glede piškotkov (sprejem ali zavrnitev), da se obvestilo ne prikazuje znova.

Ti podatki ostanejo shranjeni v vašem brskalniku in jih lahko kadar koli izbrišete med nastavitvami brskalnika.

4.1 Spletna analitika (Google Analytics 4)

Za merjenje obiska in izboljšanje spletne strani uporabljamo storitev Google Analytics 4 (GA4) ponudnika Google Ireland Limited. Ta z lastnimi piškotki (npr. »_ga« in »_ga_*«) zbira statistične podatke o uporabi strani, kot so ogledane strani, trajanje in vir obiska ter približna lokacija, vrsta naprave in brskalnika. IP-naslov je pri tem skrajšan/anonimiziran, podatki pa se uporabljajo le v zbirni, statistični obliki in ne za vašo osebno prepoznavo.

Analitične piškotke naložimo šele po vaši privolitvi – torej ko v obvestilu o piškotkih izberete »Sprejmi«. Če izberete »Zavrni«, Google Analytics ne nastavi piškotkov in ne zbira podatkov za vašo prepoznavo (uporabljamo Googlov način za privolitev – Consent Mode). Privolitev lahko kadar koli prekličete tako, da v brskalniku izbrišete piškotke in lokalno shrambo ter ob naslednjem obisku izberete »Zavrni«; sledenju se lahko izognete tudi z uradnim dodatkom Google Analytics Opt-out. Več o obdelavi je na voljo v Googlovi politiki zasebnosti.

4.2 Vdelane vsebine (Google Zemljevidi)

Na strani s kontaktom je vdelan Google Zemljevid (Google Maps), ki prikazuje lokacijo našega studia. Ob nalaganju zemljevida vaš brskalnik vzpostavi povezavo s strežniki družbe Google, ki lahko pri tem prejme vaš IP-naslov in nastavi lastne piškotke. Na to obdelavo nimamo neposrednega vpliva; izvaja se v skladu z Googlovo politiko zasebnosti.

Spletna stran ne uporablja oglaševalskih piškotkov niti piškotkov za profiliranje v oglaševalske namene.

5. Obdobje hrambe

Podatke iz povpraševanj hranimo le toliko časa, kolikor je potrebno za obravnavo vašega povpraševanja in morebitno poslovno sodelovanje, oziroma do preklica privolitve, razen kadar nas k daljši hrambi zavezuje zakonodaja (npr. računovodski predpisi).

6. Posredovanje podatkov

Podatki se lahko obdelujejo pri našem ponudniku spletnega gostovanja, ki nastopa kot pogodbeni obdelovalec in podatke obdeluje izključno po naših navodilih. Pri uporabi Googlovih storitev (Google Analytics in vdelani Google Zemljevidi) se lahko nekateri podatki (npr. IP-naslov in podatki o uporabi) posredujejo družbi Google in obdelujejo tudi v ZDA. Google pri tem zagotavlja ustrezne zaščitne ukrepe za prenos podatkov (standardne pogodbene klavzule oziroma okvir EU–ZDA za zasebnost podatkov). Razen prek navedenih storitev vaših podatkov ne prenašamo izven EU/EGP.

7. Vaše pravice

V zvezi s svojimi osebnimi podatki imate pravico do:

• dostopa do podatkov in seznanitve z obdelavo;
• popravka netočnih podatkov;
• izbrisa (»pozabljenosti«);
• omejitve obdelave in ugovora obdelavi;
• prenosljivosti podatkov;
• preklica privolitve, kadar obdelava temelji na privolitvi.

Za uveljavljanje pravic nas kontaktirajte na info@lookart.si. Če menite, da obdelava krši predpise, lahko vložite pritožbo pri nadzornem organu – Informacijskem pooblaščencu RS (ip-rs.si).

8. Spremembe politike

To politiko lahko občasno posodobimo. Veljavna je vedno različica, objavljena na tej strani z navedenim datumom zadnje posodobitve.

Privacy and cookie policy

Last updated: June 2026

This policy explains how the lookart.si website handles personal data and cookies. We respect your privacy and process data in accordance with applicable legislation (the General Data Protection Regulation – GDPR – and the Slovenian Personal Data Protection Act, ZVOP-2).

This policy was drawn up in Slovenian. The English version is a translation provided for convenience only; in the event of any discrepancy between the two versions, the Slovenian text prevails.

1. Data controller

LOOKART, Digitalni tisk in lasersko graviranje Luka Ložar s.p.
Zupanova ulica 21, 1225 Lukovica, Slovenia
Company reg. No.: 6587623000 · Tax No.: 71191127
E-mail: info@lookart.si · Phone: +386 40 291 717

2. What data we collect

• Data from the contact form / enquiry: your name, phone number, e-mail address and the content of your message, which you provide voluntarily.
• Technical server data: when you visit the website, the hosting provider automatically records data such as your IP address, browser type and time of access (server logs), which is necessary for the operation and security of the site.
• Website usage data (analytics): if you give your consent, we use Google Analytics to collect statistical data about visits (e.g. pages viewed, time and source of the visit, approximate location, device and browser type). Your IP address is truncated/anonymised in the process. Details are given in section 4.

3. Purpose and legal basis of processing

• Responding to enquiries and preparing quotes – the legal basis is your consent, or steps taken at your request prior to entering into a possible contract.
• Operation and security of the website – the legal basis is our legitimate interest in ensuring correct and secure operation.
• Measuring visits and improving the website (web analytics) – the legal basis is your consent, which you may withdraw at any time.

We do not use your data for automated profiling and we do not sell it to third parties.

4. Cookies, local storage and analytics

For its basic operation the website uses only strictly necessary/functional local storage (localStorage) in your browser, namely to:

• remember the language you selected for the site (Slovenian / English);
• remember your choice regarding cookies (accept or decline), so that the notice is not shown again.

This data remains stored in your browser and you can delete it at any time in your browser settings.

4.1 Web analytics (Google Analytics 4)

To measure visits and improve the website we use Google Analytics 4 (GA4), provided by Google Ireland Limited. It uses its own cookies (e.g. “_ga” and “_ga_*”) to collect statistical data about how the site is used, such as pages viewed, duration and source of the visit, approximate location, device and browser type. Your IP address is truncated/anonymised in the process, and the data is used only in aggregated, statistical form, not to identify you personally.

Analytics cookies are set only after you give your consent – that is, when you select “Accept” in the cookie notice. If you select “Decline”, Google Analytics sets no cookies and collects no data that would identify you (we use Google Consent Mode). You may withdraw your consent at any time by deleting the cookies and local storage in your browser and selecting “Decline” on your next visit; you can also prevent tracking with the official Google Analytics Opt-out add-on. More about this processing is available in Google’s privacy policy.

4.2 Embedded content (Google Maps)

The contact page contains an embedded Google Map showing the location of our studio. When the map loads, your browser connects to Google’s servers, which may receive your IP address and set their own cookies. We have no direct influence over this processing; it is carried out in accordance with Google’s privacy policy.

The website does not use advertising cookies or cookies for profiling for advertising purposes.

5. Retention period

We keep data from enquiries only for as long as necessary to deal with your enquiry and any resulting business cooperation, or until you withdraw your consent, except where longer retention is required of us by law (e.g. accounting regulations).

6. Sharing of data

Data may be processed by our web hosting provider, which acts as a processor and processes the data solely on our instructions. When Google services are used (Google Analytics and the embedded Google Map), some data (e.g. IP address and usage data) may be transferred to Google and also processed in the USA. Google provides appropriate safeguards for such transfers (standard contractual clauses and the EU–US Data Privacy Framework). Apart from through the services listed above, we do not transfer your data outside the EU/EEA.

7. Your rights

In relation to your personal data you have the right to:

• access your data and be informed about the processing;
• rectification of inaccurate data;
• erasure (“the right to be forgotten”);
• restriction of processing and objection to processing;
• data portability;
• withdrawal of consent, where the processing is based on consent.

To exercise your rights, contact us at info@lookart.si. If you believe that the processing infringes the regulations, you may lodge a complaint with the supervisory authority – the Information Commissioner of the Republic of Slovenia (ip-rs.si).

8. Changes to this policy

We may update this policy from time to time. The version published on this page, bearing the stated date of last update, is always the one in force.